Microcad Software Technical Service
Discover everything that Microcad Software’s Technical Support Service offers: phone and remote technical support, tailored training, constant updates of our software, and advanced documentation in the User Area of each program’s website.
Technical Support
Do not get overwhelmed when you have a question. Call or email our Technical and Support Department about the installation or operation of your program. The friendly and personal treatment by our technicians is one of the positive aspects most valued by our customers.
Training Programs
The extent and method of training may vary by product. In addition, we offer basic and advanced training programs. The training is usually conducted remotely via a virtual meeting, and occasionally on-site.
Our training programs allow you to take full advantage of your software investment, and help you stay up-to-date in terms of your software skills.
Constantly Updated
Sit back and enjoy the power and reliability of our programs. We consider all of our software programs to be dynamic, evolving products that need to be updated on a regular basis. These updates can consist of adding new catalogue items, or adding new software functionality. Whichever the case, software updates always make for better products. Customers can update their software as new releases come to the market. In addition, the subscription service allows users to sign up for updates for a year ahead of time and at a reduced cost. Subscribers also get additional benefits.
Support Center
Our product websites include a section for support and documentation. Access to this area is free for all users with an active Cloud Service. In it, you will find helpful video tutorials on specific aspects of the program, PDF documents, the online help for the programs, and a Frequently Asked Questions section to address the most common queries.